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Chanel No.5 advertising strategy

Chanel No.5 has been sold by the company since 1921. In its 93 years of existence, Chanel has become a high recognizable brand and No.5, one of the top perfumes in the world.

Lithographie-Chanel-1921

Known as one of the most perfume in the world, Chanel No.5 is the most iconic product of the brand that has always focused on innovation. Indeed, it was the first fragrance with a refined packaging and the first fragrance using a woman muse as promotion. Two years ago, it was also the first feminine fragrance promoting a male muse (Brad Pitt) in its ads, which will be developed in a further part.

But when speaking about the perfume Chanel No.5, it is the advertising launched around the perfume that comes first in my mind. In order to promote the values of the perfume and evocate ideas related to glamour, beauty and luxury, the company used different advertising campaigns. From its creation until 1965, advertisements were simple in black and white where only the bottle was highlighted. The best advertising made for Chanel No.5 remains during the period of 1954, when during an interview with Marilyn Monroe, the actress confessed “wearing” only a few drops of Chanel No.5 for sleeping. Without being involved in this speech, the brand benefited from a huge help to develop its image and attract customers.

Marilyn-Monroe-Chanel

If Chanel used both advertising displays and TV spots to seduce the consumer, the emotional codes and the communication goals on the famous perfume have changed through time.

First, advertising budget was limited and few adverts appeared in this time. In the first ads, Chanel No.5 was displayed in black and white with the portrait of the creator Gabriel “Coco” Chanel. As we can see the picture remains quite basic, with the evocation of an elegant rich woman being the perfume’s creator and the name of the brand and the bottle down of the page.

l-une-des-premieres-pub-pour-ce-parfum-mythiqueUS VOGUE  mar 40 US VOGUE  nov 45

Few changes will be done with the bottle regarding the stopper and the bottle glass width, but what we can notice is that the bottle was really often showed alone in commercials until the end of 50’s, focusing the values on the product rather than the human being. The high quality design of the ads is still impressive and reflects the notion of luxury, but it appears less glamour and doesn’t evocate really much the image of dream and seduction that the brand knows today.

A major change in advertising will appear when in 1965, Jacques Helleu entered at the head of Communication department for Chanel. Indeed, Mr Helleu understood the need to go further in the dream dimension and wanted to reveal the seduction power offered by the product Chanel No.5. Seduced by the idea of presenting the product with a famous person as Suzy Parker appeared in a commercial in 1957, the director will push the concept in a far way and will be recognized as the father of the muses for Chanel, offering a “face” to the perfumes.

Thereafter, the French house will appeal to world famous actresses: Suzy Parker, Ali MacGraw, Jean Shrimpton, Catherine Deneuve, Carole Bouquet, Estella Warren, Nicole Kidman, Audrey Tautou… With its first TV spot in 1973 with Catherine Deneuve, Chanel used the service of Helmut Newton, a famous photographer to shoot the commercial. This first spot made in a black background with the French actress confessing to the audience using Chanel No.5.

The TV commercial is chic but simple and aims to develop a close relation between the audience and the beautiful actress who is “confessing” using this product to seduce men. The emotions communicated are much stronger and create a unique feeling between the customer and the product.

But more than recruiting elegant stars to promote the perfume, the collaboration with famous photographer and movie director, strengthen the high quality image of the brand and offers exceptional ideas and creation for advertising. Carole Bouquet, muse during 10 years for Chanel No.5, will play in a commercial managed by Ridley Scott for example, based on the complexity of love feelings and the emotions it involved where the actress is presented as a “femme fatale”.

Another universe will be explored in the end of 90’s, when Luc Besson made this commercial for Chanel iconic perfume:

This spot is illustrating the tale of the “Little Red Riding Hood”. This commercial starring Estella Warren, an ex-professional swimmer, has known a huge success among the audience. But why such enthusiasm? First, this commercial is in disruption with the previous campaigns. The objective of this campaign was to target younger consumer by re-defining the values of the perfume. As you probably noticed, this commercial is far different from the elitist and independent image created around the previous elegant muses. The actress is young and dressed as the little red riding hood, then she’s entering in a secret place, take a bottle of perfume and calm down a wolf with a simple “Chut!”. By using strong visual effects, we can see that the message and emotions communicated here are fuelled with color and sex appeal looking “unreal”. Even if the ad keeps notions of glamour and luxury, we can also see a touch of rebellion and “dare attitude”.

Then, 2004 marks the beginning of commercials in a very Hollywood style and it was the turn of Nicole Kidman to slip into the character of the woman for Chanel N ° 5. She’s playing the role of a famous person trying to escape from the fame and attention, and making an unexpected meeting with a man who appears as a relief for her. In this ad, Nicole Kidman appears as an elegant woman, famous and successful. The notion of dream is really present as well as the symbol of love.

Finally, after Audrey Tautou TV spot where she played a romantic and olfactory intrigue on board of the Orient Express, Brad Pitt has been selected as the next muse for the perfume. This choice can seem to be original and unusual for a luxury woman perfume brand, but could be a good innovative strategy as Chanel always did since the launch of its famous perfume. Indeed, using a man as Brad Pitt allows the brand to play on a double side: the woman watching the ad see a man with a high seduction potential and wants to be the woman who can seduce him. Chanel No.5 can help the woman to reach this goal.

To sum-up, the advertisement around Chanel No.5 has evolved through the time to emphasize its iconic and unique image, and become the most famous perfume in the world. Based on the product features in a first time, and step by step evolving to link the product values with muses’ image, the brand has always succeeded to innovate in order to seduce its audience and develop its luxury image. The use of muses and the impact of Marylin Monroe intervention have allowed the brand to develop glamour, elegant and elitist values while promoting a unique “know-how”. The participation of big names from photography and cinema sector to develop the advertisements have improved the visual effects side and high quality design of commercials relying on the notion of dreams and esthetic.

However, sales of Chanel No.5 decreased by 4.4% in 2013 on French market ranked as the 4th perfume most sold in the country. This assessment can be observed also in mature market as Japan or US and reveal the difficulties for the company to maintain the product on its top in a high competitive market. Maybe the new muse selected by Chanel, Gisele Bündchen, for its best seller product will boost the sales.

Finally, and to prove how big the perfume Chanel No.5 impacted our life, I will ask you to click on the link below to realize how important is the success of this perfume.

http://globometer.com/beaute-chanel.php

I will leave you on this thought: “A women who doesn’t wear perfume has no future”, Coco Chanel.

http://www.ozap.com/actu/gisele-bundchen-nouvelle-egerie-de-chanel-n-5/456645

http://inside.chanel.com/fr/no5

http://www.lesechos.fr/week-end/styles/0203857658898-chanel-n5-le-parfum-en-six-campagnes-1053594.php

Written by Sylvain Bougnoux

Dior brand strategy

Products

Christian Dior SA offers some products in different categories:

  • Christian Dior Couture
  • Wines and Spirits
  • Fashion and Leather Goods
  • Parfumes and Cosmetics
  • Watches and Jewelry
  • Selective Retailing

Logo

The logo of the company Dior is the name of the founder and fashion designer of the brand Christian Dior. The Dior logo represents a simple word mark with the brand name and using a Nicolas Cochin font. Despite the fact that the company is world-renowned in the luxury industry, the logo remains simple and straight-forward, reinforcing its ease of identification and being easily recognizable for consumers.

The Dior logo is associated with notions as luxury, glamour, prestige, sophistication and originality. It is also representative of the personality of its creator as many brands of luxury.

Regarding colors of Dior logo, the use of black and white color in it transmits a natural feeling of warmth, reinforcing the power of the overall design and the classy impression it gives.

Dior values

The company has made efforts to keep the same values promoted by its original founder Christian Dior. Indeed, Dior was primarily a female brand. After the World War 2, the designer wanted to “liberate” women from the horror of the war but also giving joy and lightness by creating elegant clothes with new design.

Dior’s company is also synonymous of dreams. The designer always wanted to reach the excellence in every pieces he created and it’s on the same motto that the company has reached the success known today. Know-how, respect of the client, and the willing to bring beauty for every woman are also values that define the company. Employees still carry these values in their works, by respecting the tradition and heritage of the company.

Though earlier Dior focused only on women, it diversified into products for men under the brand of Dior Homme, and for children under the brand of Baby Dior with the same aspect of perfectionism.

Even if creation directors have changed through the time, each one has contributed to the reputation of the company Dior that is one of the strongest brands in the luxury sector.

Finally, here is a diagram that can represent the Dior’s company values and association:

dior values

Brand personality

One efficient and clear way to assess the key elements of the Dior’s company personality can be done through a prism of the brand:

dior personality

Even if other luxury brands can present the same aspects and elements than this prism, we can still figure out some differentiation in the spirit and message that Dior wants to communicate to its consumers.

Communication on brand personality

Dior as many fashion brands, communicate on its products but also on its brand through various supports and media.

Fashion magazines such as Vogue or Marie-Claire and TV spots are indispensables media for fashion brands as Dior, where we can find some ads focusing on their products rather than the brand itself.  The ad is always really elegant and sophisticated with quite often the appearance of a famous person being the “muse” of the brand. The logo is also present in a simple way, reflecting the strength of the brand with a clear recognition and association with French luxury and high quality products. If these ways of communicating remain more classical, where the consumer can easily rely on the values of the brand with a “dream” touch, the real power of Dior’s brand is the way it communicates on the brand itself and its history.

ads dior

Indeed, if fashion shows are an occasion for luxury brands to highlight their own couture clothes and increase their reputation among consumers, Dior has developed through years a further way to develop its image of excellence and unique know-how.

A museum has been created in Granville in memory of Christian Dior where he spent his childhood. This exhibition shows some pieces created by the designer and promote the evolution of thebrand through an historical point of view.dior museum

The company has also developed the ability to create the buzz regularly by creating special events and adapting sales shops with new universe and concepts for a limited time:  A mini Fashion Theatre with the most emblematic Dior creations, a re-looking and exposition of the famous mall Harrods in London mixing French Savoir Faire and British charm, or the presentation of an exclusive film event by Bruce Weber, ‘Can I Make The Music Fly?’  for the opening of the new Dior Homme boutique in Miami. All these exceptional events contribute to the notion of dream and exclusivity related to the brand.

As a premium brand, Dior has released regular series of aspirational films in order to encourage online purchasing and strengthen its exclusivity image. In 2011, 4 short films based on the concept of “Four cities, Four women” with Marion Cotillard inspired from the Lady Dior bags. The latest one has been exclusively promoted on their Facebook page with an invitation to purchase the bag. These short movies enabled the brand to increase its aspirational image and conducted the consumers to express their “love” for the brand through numerous comments.

The communication action mentioned before is also part of a digital strategy that Dior has successfully established. Dior is present on many channels: Facebook, Youtube, Twitter, Mobile application remaining the basic channels for digital strategy but also Instagram, Tumblr or Pinterest where only few luxury brands have already created some accounts. Through these channels, Dior has succeeded to create a unique link with its community offering VIP access to backstage scenes, exclusive stories and contents that focus on fans’ interests (make-up tips, new products released…). By offering original visual contents on various topics, the company increases the loyalty of its followers and remains coherent with its core values.

INstagram dior

Dior is a luxury brand unique, which wants to be close to its customers. This luxury house has understood the importance of social media presence and seeks to interact with its community to expand its universe to Internet.

Chanel brand strategy

Products

The range of Chanel products is divided in three key areas. Some products was created by Coco Chanel and renewed by the following designers.

  • Fashion :

– Haute couture and prêt-à-porter

– Accessories: handbags, shoes, glasses.

  • Perfumes and cosmetics: makeup and skincare

  • Jewelry and watches

There are also sports products and unclassifiable products

Logo 

The Chanel logo is an interlocking double C. It is simply derived from the nickname of Gabrielle – Coco. This sign become the logo after the first openings of Chanel stores. The combination of black and white is typical for the brand.

We already know that the atmosphere of the monastery where she grew up influenced the choice of Gabrielle for these two colors. Moreover, we can notice that these colors suit perfectly with the Chanel style that we know today. The black color expresses the elegance and purity that the brand evokes. We can say that the logo perfectly represent what Coco wanted to create: a simple and a purified fashion.

Coco-Chanel-Inside-CHANEL

Chanel values

The brand is today an emblematic brand of fashion, which keeps a lot of values of the brand equity. The brand’s values never changed and this is on of the reason of its success. The values are still the same of the beliefs of Coco Chanel.

The Chanel employees have to keep in mind the philosophy and the values of Coco Chanel. This vision makes the employees change constantly with the times and the environment.

As President Richard Collasse of Chanel Japan said, “Chanel itself is the world’s top brand of absolute luxury.” The first-class market is and will always be the market in which Chanel strives to be the best.

Having said that even if Chanel is a luxury brand, this is not a brand which is elitist. Indeed, Chanel was a brand that underprivileged Coco Chanel developed out of nothing. Although it belongs to the category of luxury brands, unlike others such as Hermès and Louis Vuitton, Chanel did not emerge as a result of the needs of royals and aristocrats.

Today, the Corporate Foundation Chanel resonates with the values and history of the house. It aims to promote the independence and well-being of women by facilitating their access to education, vocational training, employment, business creation and social networks.

Identity prism

Sans titre

How they communicate the brand personality ?

From a global perspective, Chanel adopted the communication codes of a luxury brand. Chanel is trying to develop a more human brand image, in maintaining an elitist tone, forced symbol of luxury brands. The spirit of their adverts is minimalist and simple. One more time we can notice the exclusive image of simplicity, minimal suggesting the lettering.

To develop communication campaigns, Chanel counts on innovation and differentiation. For example, in 1956, No. 5 is the first perfume to appear in a television commercial in the United States.

Simple, elegant and stylish, Chanel embodies the freedom of women, some idea of the quality and French way-of-life.

Chanel’s ads also highlight the know-how “home-made » products, but also the innovative aspects in materials design. In advertisements, Chanel just reminds us the existence of the product, not necessarily in showing it.

Compared to its competitors, currently Chanel conveys an elegant picture, but slightly rebellious. Its new strategy is to revisit its codes with a touch of impertinence. Chanel wants to be where we do not expect it to be especially where other fashion brands, with high activity in the cosmetics industry, are not.

A change that can be summarized by Gaspard Ulliel in the commercial male fragrance “Bleu de Chanel”: “I’m not going to be the person I’m expected to be anymore”.

The key to this mystification of Chanel products: international muses and the greatest directors. These muses are staged on different communication media.

Capture d’écran 2014-11-19 à 10.01.20

Regarding the video clips, they are real short films whose purpose is to seduce the consumer unconsciously creating in him the need or desire for a product. In another article, we’ll see how Chanel communicates on its main fragrance: Chanel No. 5. Marilyn Monroe to Brad Pitt, Chanel made perfume become a myth with its famous celebrities.

Regarding the ads in magazines, Chanel exclusively advertises in high quality fashion related media, magazines such as Elle and Vogue.

Chanel encourages fashion magazines to publicize about their products, whether it coulb trough a recent fashion show or a description about a new fragrance. In most fashion magazines such as Vogue, Chanel products are often featured on models.

Chanel make also advertising through internet via : other variations of tv advertisement or videos (chapter) on YouTube, Chanel.com, and the Chanel blog.

Chanel created also a dedicated website for the watch « Chanel Première », and also follow the trend of the « One Page Slide ».

Brand image : Dior vs Chanel

Identity card and moodboard of the companies  Capture d’écran 2014-11-15 à 18.36.58 Capture d’écran 2014-11-14 à 18.59.45

Capture d’écran 2014-11-15 à 16.10.21 608665efa2c65d59a5583b96aa2fd138 The comparison

In opposing Dior and Chanel, two strong brands and two very distinct images of femininity can be identified. On one hand, Chanel perpetuates the mission that Mademoiselle was set: style for all women, whatever their age. Femininity based on a respect for women, a refinement without artifice, without exaggeration: the simplicity of a comfortable and functional fashion dressing the active woman. However, the Dior woman falls exclusively within the « trendiness ». Upon his arrival in 1996 in Dior, John Galliano reinvented the brand image by making it bolder. Dior woman is then more liberated, playful and laugh at appearances.

In this, graph we can analyse the strategic segments of Luxury brand. Positioning is according 2 criteria: positioning in luxury in different level and the positioning of the brand image: from the “classic and elegant” trend to the “sexy” trend. Capture d’écran 2014-11-15 à 15.47.06